CustomerX 2025
RetailX
CustomerX is a one-day event in London, offering expert panels and peer-led roundtables to help retail leaders enhance customer loyalty and engagement.

CustomerX is a one-day event scheduled to take place at Houndsditch in London.
Attending CustomerX offers the opportunity to:
- Explore cutting-edge omni-channel strategies: Learn how leading brands are integrating diverse channels to create seamless, personalized customer journeys.
- Delve into the psychology of customer loyalty: Understand the emotional drivers that foster lasting connections between customers and brands.
- Discover innovative engagement techniques: Examine the impact of gamification, rewards programs, and proactive feedback loops on customer retention.
- Harness AI and storytelling for personalized experiences: Learn how to leverage artificial intelligence and compelling narratives to deliver real-time, tailored customer interactions.
This event is complimentary, providing valuable insights without financial commitment. For more information, please visit the event website.
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