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The Best Operations and Logistics Apps for Ecommerce

From handling inventory to getting the product landed at your customer's doorstep.

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What are the best Operations and Logistics apps for Ecommerce?

Great apps in this category are going to make it easy for your operations team to do their job. From avoiding painful spreadsheet problems that plague all of Ecommerce, to making it easier for your customers to return their product without talking to a support agent. As you scale your store, this becomes one of the most crucial components of your business. After all, if you can't get products to customers, you aren't going to be in business very long.

Operations and Logistics

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What is Genie?

A cutting-edge tool designed to streamline inventory analysis, planning, and ordering processes for online merchants

What is Social Snowball?

Turning customers into affiliates and streamlining referral, influencer, and affiliate programs to enhance customer acquisition and sales

What is Macaroni?

An end-to-end SEO platform designed specifically for Shopify users.

What is Report Toaster?

Create advanced custom reports, using real-time data, that you can automate, export, and share.

What is Decile?

Customer data platform that provides strategic insights that help you act on your analytics to actually grow your store.

What is Doofinder?

An AI-powered search and discovery solution that provides fast and accurate search results and also improves product discovery with smart product recommendation

What is Omnisend?

Omnichannel Marketing Automation Built for eCommerce

Why use Operations and Logistics apps?

You're going to use these tools as fires come in. Meaning, when you get too many returns that your head is going to explode, you need a tool for that. When you start losing track of your inventory because its scattered across your garage, you are going to need an inventory management solution to better understand what you have in stock and how to get it to customers. When your customers start asking you "Hey, where's my order?" to the point that it becomes your suppor teams full time job to answer, you're going to want a tool that helps mitigate those tickets by allowing autonomous order lookup, etc.

When should you be investing in Operations and Logistics apps?

Investing in operations and logistics tools happens at every stage of your business, but should often be centered around key hires. When you bring in a head of customer support, you may want to give them a tool to streamline their efforts. When you bring in an operations manager, or logistics support, they will likely need a tool. When you bring in a product sourcing team member, they need a tool, etc.

Who is managing these Operations and Logistics apps?

Typically these tools are managed by the operations manager, head ofEcommerce, COO, or you as the CEO.

What are the most important Operations and Logistics features?

You're looking to tie multiple data sources together and get the information you need - typically shipping, billing, order, or inventory information into the hands of your team, and your customers, as appropriate.