The Best Order Tracking Tools for Ecommerce
Keep the excitement alive! Help customers know where their order is and when it will arrive.
Check out the most popular apps of 2020.
What are the best order tracking tools for Ecommerce?
Order Tracking is an absolute must in today's Ecommerce world. If customers can't track where their package is and when it will arrive, red flags will start to go up. Given that all the major shipping providers offer order tracking, you should have no problem making it easy for customers to keep track of their products.
Order Tracking
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A free for merchants shipping insurance app with built in visual package tracking, kind of like Uber, for your packages.
A cutting-edge tool designed to streamline inventory analysis, planning, and ordering processes for online merchants
An all-around shipping platform simplifying label creation, tracking, returns, etc., becoming the backbone of your shipping and logistics processes
A proactive order tracking platform that sends notifications to consumers about the status of their order, including delayed or lost shipments.
An easy-to-use order notification, tracking, and management system that helps to improve your customers’ post-purchase experience.
A comprehensive post-purchase platform designed to streamline and enhance various aspects of online retail operations.
A technology driven company that provides multi-channel software solutions, for easy eCommerce processes.
An order tracking app that can be installed as a page on your website, allowing customers to easily see their order status, increasing satisfaction.
A cutting-edge tool designed to streamline inventory analysis, planning, and ordering processes for online merchants
Turning customers into affiliates and streamlining referral, influencer, and affiliate programs to enhance customer acquisition and sales
Create advanced custom reports, using real-time data, that you can automate, export, and share.
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Customer data platform that provides strategic insights that help you act on your analytics to actually grow your store.
An AI-powered search and discovery solution that provides fast and accurate search results and also improves product discovery with smart product recommendation
Again, all customers want to know where their package is. Something like 35% of all customer service inquiries have to do with finding where a shipment is or when it will arrive. Offering a simple tool that customers can use, either on your site or through an email, to answer this question themselves keeps the customer happy and saves you money by keeping customer service inquiries down.
If you are investing in any customer service resources, or want to improve your post purchase customer experience, an order tracking app can be a great tool for you. Especially when you’re at that breaking point of being overwhelmed with those repetitive “where’s my order” inquiries. Either your team is saving time, which saves you money, or your customer is saving time which makes them happy and they associate that happiness with you. Win win!
Order tracking is also a really great fit for drop-shippers. Worth noting.
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