The Best Order Tracking Tools for eCommerce
Keep the excitement alive! Help customers know where their order is and when it will arrive.
A cutting-edge tool designed to streamline inventory analysis, planning, and ordering processes for online merchants
An all-around shipping platform simplifying label creation, tracking, returns, etc., becoming the backbone of your shipping and logistics processes
The leading platform for optimising post-purchase experiences, reducing shipping costs, and boosting brand impact.
An order tracking app that can be installed as a page on your website, allowing customers to easily see their order status, increasing satisfaction.
A proactive order tracking platform that sends notifications to consumers about the status of their order, including delayed or lost shipments.
A technology driven company that provides multi-channel software solutions, for easy eCommerce processes.
An easy-to-use order notification, tracking, and management system that helps to improve your customers’ post-purchase experience.
A free for merchants shipping insurance app with built in visual package tracking, kind of like Uber, for your packages.
A comprehensive post-purchase platform designed to streamline and enhance various aspects of online retail operations.
What are order tracking tools for eCommerce?
Order Tracking is an absolute must in today's eCommerce world. If customers can't track where their package is and when it will arrive, red flags will start to go up. Given that all the major shipping providers offer order tracking, you should have no problem making it easy for customers to keep track of their products.
Why use Order Tracking software?
Again, all customers want to know where their package is. Something like 35% of all customer service inquiries have to do with finding where a shipment is or when it will arrive. Offering a simple tool that customers can use, either on your site or through an email, to answer this question themselves keeps the customer happy and saves you money by keeping customer service inquiries down.
When should you invest in Order Tracking software?
If you are investing in any customer service resources, or want to improve your post purchase customer experience, an order tracking app can be a great tool for you. Especially when you’re at that breaking point of being overwhelmed with those repetitive “where’s my order†inquiries. Either your team is saving time, which saves you money, or your customer is saving time which makes them happy and they associate that happiness with you. Win win!
Order tracking is also a really great fit for drop-shippers. Worth noting.
Who in your team is managing Order Tracking software?
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What are the most important features to consider when buying Order Tracking software?
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