Paid event
Free to join
Preparing fir BFCM 2021: Customer Service Deep Dive
Sep 14, 2021 9:00 AM
Hosted by:
The App Collective
Everything You Need to Serve Up Exceptional Customer Service
12:00PM Introductions
12:10PM Setting Up an Abandoned Cart Recovery Strategy — Kunal Konde from Push Owl
12:30PM Make Customer Support a Profit Center — Chris Lavoie from Gorgias
12:50PM Quick Break
1:10PM Increase your website conversions before, during, and after BFCM — Molly Staats from Lucky Orange
1:30PM Make Revenue From Warranties — Chloe Fisher from Clyde
1:50PM Quick Break
2:10PM Utilizing Points & Referrals to Nurture Brand Advocates — Tim Peckover from Smile.io
2:30PM Increase Customer Loyalty Through Returns — Peter Sobotta from Return Logic
2:50PM Wrap up
